FAQ

Genling manufactures dry type transformers, oil immersed transformers, box type substations, photovoltaic transformers and related power distribution solutions.

Yes. Voltage, capacity, frequency, phase, vector group, enclosure, cooling method and installation requirements can be customized according to project needs.

Please provide rated capacity, primary and secondary voltage, frequency, phase, usage environment, required standard, quantity and destination port or country.

Yes. OEM and private label support can include nameplate information, packaging, documents and product presentation according to confirmed requirements.

Our quality system is based on ISO 9001, ISO 14001, OHSAS 18001 and product certification requirements including CQC and 3C where applicable.

Yes. Routine test reports and technical documents can be provided with shipment according to the order and project requirement.

Lead time depends on transformer type, capacity, technical complexity and order quantity. Standard models are usually faster than customized units.

Yes. Genling serves overseas markets and can support export packaging, documentation and logistics coordination for international transformer projects.